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Home :- Services :- Faq

Faq

How does Photostouchup work?

You can scan the image/photo and email it to us. Photostouchup will then examine the photo and then categorize it under retouch up, manipulation or restoration services. After we examine the photograph, we will get back to you with our estimate. You review and accept the cost estimate, and make the advance payment by check, PayPal or credit card. Upon receipt of payment, we will begin the restoration work. It generally takes 24 to 48 hrs for the restoration work to complete, after which we upload, scan or mail (either of the options) the restored photo back to you. If you still feel that there are some changes that need to be worked upon, we will incorporate the final changes and upload the new image for your approval. Once you approve the sample, we will email the high resolution, fully restored photo(s) to you.

Can you restore photos with stains and molds?

Yes. We restore stained and molded photos.

Do you restore old artwork?

Yes. We restore old artwork, depending on the size of the artwork.

How do I place an order?

You can place the order in either of the ways: You can fill the order form and follow the instructions thereafter or, you can simply mail us at contact@photostouchup.com You can also mail us a disc or CD at:

 

301 N. Harrison Street, #414
Princeton, NJ 08540

 

Tel :

718-247-4381

 

Fax :

866-283-7796

 

E-Mail :

contact@photostouchup.com

 

How long does it take to complete my order?

It depends on the photograph or the type of restoration work to be applied on it. It usually takes about 3-5 days, again, depending on the damage or the type of work done on it. Please call us for an estimate.

Do you restore or modify a product or a commercial photo?

Yes. We have expertise in commercial photo restoration and manipulation.

How do I scan the original photo to send it to you?

Just scan it at 300 dpi (dots per inch) then save it as TIFF. You can then email it to us or put it on a floppy disk or CD.

What form of payment do you accept?

We accept payment through:
Online Payment: PayPal, credit card
Check
Wire transfer

How do we contact you regarding other queries?

If you have any other queries, you can contact us at contact@photostouchup.com